OUR MISSION
Providing the highest-quality professional septic solutions in the wastewater industry. All of our jobs are completed with unsurpassed value, quality, and integrity.
IN THE CONTINUAL PURSUIT OF OUR MISSION WE:
- Believe that our customers are never an interruption or a bother, regardless of when they need us.
- Serve our customers as we would personally like to be treated.
- Adhere to the highest professional standards when providing our services.
- Choose to lead by example. The quality of our work speaks for itself, we don’t feel the need to “run down” our competition.
- Encourage others in this industry to provide their services in a manner that exceeds current industry standards rather than cutting corners.
- Stand behind the services we provide. When we give our word we keep it.
- Don’t want to be known for being the cheapest in the area. We are told several companies in the area will go below our rates no matter what we charge. At Fiedler Pumping, we value quality and our integrity too much to consider undercutting like this!
WORD TO THE WISE
Before scheduling with a cheap provider ask a few questions. How are they ensuring best practices and industry standards are followed? Where do they take your product? Do they have someone answer the phone year-round? Does this person have the same training and experience as an onsite tech? Can they guarantee the use of top-of-the-line parts and equipment for all services? What type of education do they provide customers during or after services?
OUR GOALS
PROVIDING A WORKING ENVIRONMENT THAT:
- Is centered on serving our customers.
- Encourages a Family-friendly environment that promotes teamwork.
- Emphasizes respect for the individual.
- Is committed to ongoing training and education
- Promotes Professionalism, yet remains Supportive, Fun, and Positive.
- Remains motivating and rewarding throughout an employee’s entire career with us.
CALL FOR MORE
Call Fiedler Pumping for more information about our services and let us provide you with a FREE estimate on your next septic project.
EMERGENCIES
NEED IMMEDIATE SERVICE AFTER BUSINESS HOURS? Call 320-252-9916 – Follow the prompts in the voicemail!
Are you a Previous Customer? To ensure timely scheduling of repeat routine services call us at 320-252-9916 or email office@fiedlerpumping.com
