Fiedler Your Pumping Specialists, Inc. shall strive to provide the highest quality professional services in our industry. All jobs will be completed with unsurpassed value, quality, and integrity.
IN THE CONTINUAL PURSUIT OF OUR MISSION WE:
- Remember that our customers are never an interruption or a bother, regardless of when they need us.
- Serve our customers effectively and treat them as we personally would like to be treated.
- Adhere to the highest professional standards when providing our services.
- Never “run down” our competition, but instead, lead by example. Thereby encouraging everyone in our industry to uphold the highest of standards.
- Give our word and keep it, we will stand behind the work we do.
- Don’t want to be known as the cheapest in the area. Several companies in the area will go lower than our rates no matter what we charge. We value quality and our integrity too much to consider undercutting like this! Word to the wise, before scheduling with a cheap provider ask a few questions. How are they ensuring best practices and industry standards are followed? Where do they take your product? Do they have someone answer the phone year-round? Does this person have the same training and experience as an onsite tech? Can they guarantee the use of top-of-the-line parts and equipment for all services? What type of education do they provide customers during or after services?
WE SEEK TO PROVIDE A WORKING ENVIRONMENT THAT IS:
- centered on serving our clients
- encourages a family atmosphere and teamwork
- emphasizes respect for the individual
- committed to training and education
- rewarding of innovation, dedication, professionalism
- rewarding of loyalty toward our customers and the fulfillment of our mission